Privacy Policy

Last updated:

Introduction

Charmingitemrang ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our furniture design services.

Information We Collect

We collect various types of information when you interact with our website and services:

Personal Information

We collect personal information that you provide directly to us when you:

• Submit inquiries through our contact forms
• Schedule consultations for furniture design projects
• Request information about our furniture design services
• Communicate with us via email or phone

The types of personal information we may collect include your name, email address, phone number, mailing address, project requirements, design preferences, and any other information you choose to provide related to your furniture design needs.

Technical Information

When you visit our website, we automatically collect certain technical information, including:

• Device information (device type, operating system, browser type and version)
• IP address and approximate geographic location
• Pages visited, time spent on pages, click patterns, and navigation paths
• Referral source (how you arrived at our website)
• Cookie identifiers and similar tracking technologies

Behavioral Information

We collect information about how you interact with our website, including:

• Interaction patterns and preferences
• Content engagement and interests
• Form interactions and submissions

How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our furniture design services
• Respond to your inquiries and communicate with you about our services
• Process and manage your furniture design projects
• Send you promotional materials and updates about our services, with your consent
• Analyze website usage and trends to improve user experience
• Personalize your experience and provide relevant content
• Protect against fraud, unauthorized access, and other security threats
• Comply with legal obligations and protect our rights

Legal Basis for Data Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications or cookie usage.
• Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, such as website analytics, security, and business operations, provided that your interests and fundamental rights do not override those interests.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business and providing furniture design services, including hosting providers, payment processors, and analytics services
• When required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others
• In connection with a business transfer or merger, acquisition, or sale of assets
• With your explicit consent for specific purposes

Use of Third-Party Services

Our website uses various third-party services that may collect and process your information:

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyze website usage and user behavior. Google Analytics uses cookies and similar technologies to collect information about your use of our website, including your IP address, pages visited, time spent on pages, and referral sources. This information is transmitted to and stored by Google on servers in the United States. Google may use this data to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Ads Conversion Tracking and Remarketing

We use Google Ads Conversion Tracking and Remarketing services provided by Google LLC. These services use cookies and similar technologies to track conversions from our advertisements and to show you relevant advertisements on other websites you visit. Google may use your browsing behavior across websites to build a profile of your interests and show you personalized advertisements. You can manage your ad preferences and opt-out of personalized advertising through Google's Ad Settings or by visiting the Network Advertising Initiative opt-out page.

Google Maps API

We use Google Maps API to display interactive maps on our website. When you interact with Google Maps on our site, Google may collect information about your location and usage of the map service. This information is processed by Google in accordance with Google's Privacy Policy. We do not directly collect or store location data through Google Maps, but Google may collect such information as part of providing the map service.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of Access: You have the right to access and receive a copy of your personal information that we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request restriction of processing of your personal information in certain situations.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The nature and sensitivity of the personal information
• The purposes for which we collected the information
• Legal, regulatory, and contractual requirements
• Our legitimate business interests

Generally, we retain personal information collected through contact forms and consultations for up to 3 years after the last interaction, unless you request deletion earlier. Technical and analytics data may be retained for shorter periods, typically up to 26 months. When personal information is no longer needed, we will securely delete or anonymize it.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. Specifically, we may transfer your information to:

• The United States, where our service providers, including Google (for Analytics, Ads, and Maps services), maintain servers and process data
• Other countries where our service providers operate

When we transfer your personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection. These safeguards may include:

• Using standard contractual clauses approved by relevant data protection authorities
• Relying on adequacy decisions by relevant data protection authorities
• Implementing other appropriate technical and organizational measures

By using our website and services, you consent to the transfer of your information to these countries.

Children's Privacy

Our website and services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information from our servers.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Charmingitemrang
6675 S Eastern Ave
Las Vegas, NV 89119, United States
Phone: +1 (702) 436-3960
Email: online@charmingitemrang.world